Wellness
- When do my Wagmo Wellness Plan benefits reset?
- Are travel certificates wellness eligible under the Wagmo Wellness Plan?
- What Grooming Services Does Wagmo Wellness Cover?
- Does my pets Cytopoint injection count as a vaccine?
- How long do Wellness claims take to be reimbursed?
- Which flea/tick/heartworm medication is covered by the plan?
Insurance
- Can I transfer ownership of my insurance policy?
- What is my insurance coverage?
- Where can I find my policy documents?
- How are pet insurance premiums determined?
- I have multiple invoices for the same incident. How should I submit them?
- Does Wagmo cover spaying or neutering?
Claim Reimbursements
- I Accidentally Submitted a Duplicate Claim
- How do I make a change to a claim I submitted?
- Why is Paypal asking for my SSN?
- How long do claims take to process?
- Why are Wellness and Insurance reimbursed differently?
- How are Insurance claims reimbursed?
Employer-Sponsored Plans
- I haven't received my activation email. What do I do?
- Can I Cancel My Wagmo Wellness Plan If I Enrolled Through My Employer?
- What happens if my pet passes?
- Can I add new pets mid-year?
- If I skip enrollment this year, can I sign up next year?
- Do I pay Wagmo directly, or does my employer handle it?
VETalk
FAQ
- Commonly asked questions for claim submission
- What do I need to include on my invoice to submit a Wagmo Wellness Plan claim?
- How do I know which Wagmo plan I have?
- How do I know my Wagmo claim was submitted?
- Why can't I see my past claims?
- Do you have an app?