You can’t edit, delete, or cancel a Wagmo Wellness plan or Wagmo Insurance plan claim yourself once it’s submitted. If you need to add documentation to a claim or cancel it, contact our support team with your claim number.
Our claims team catches some common issues on Wagmo Wellness plan and Wagmo Insurance plan claims during processing, such as duplicate submissions, and handles them without you needing to reach out. If you accidentally submitted the same claim twice, you don’t need to do anything. See I Accidentally Submitted a Duplicate Claim.
Our claims team does not typically update the pet on a Wagmo claim automatically, so a claim submitted under the wrong pet will likely be rejected. You can submit a new claim under the correct pet right away, which is usually the faster route. You can also contact our support team with your claim number if you’d like help.