PayPal may sometimes require users to provide their SSN (social security number) or TIN (tax identification number) to ensure compliance with tax regulations and prevent unreported income. This requirement is unfortunately beyond Wagmo's control. If users do not wish to provide this information, they can contact PayPal to return the money to the sender (in this case Wagmo).
If you choose to provide your SSN or TIN, Wagmo can send a letter via email explaining that the payment is for claim reimbursement and not income. This letter is not legally binding but may help in your interactions with PayPal.